Mavi Swim Refund Policy

At Mavi Swim, customer satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help — under the following conditions:

 

Refund Eligibility

• Refunds are only accepted within 14 days of receiving your order.
• Items must be unworn, unwashed, and in their original packaging.
• Hygiene stickers must be intact and securely attached to all bikini bottoms and one-pieces.
• We do not offer refunds on items purchased using a discount code.

Non-Refundable Items

• Items returned after the 14-day window.
• Items without hygiene stickers or original packaging.
• Sale items or any item purchased with a discount code.

How to Request a Refund

To initiate a refund, please contact our customer service team at [your email/contact info], including your order number and reason for return. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Please note: Customers are responsible for return shipping costs unless the item received was faulty or incorrect.